In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have challenges in...
ARTICLE SUMMARY A common conundrum for companies is how to reduce their freight costs, which due to a recovery in demand following the Covid-19 pandemic have skyrocketed. Putting a lid on escalating freight costs has now become more important than ever. There...
ARTICLE SUMMARY Three rules are really important in inventory management. If you don’t get them right, you won’t be able to do a lot of other things. They are: 1) Observe ABC Classification It has long been shown that 20 percent of lines account for 80...
ARTICLE SUMMARY Product slotting can significantly improve warehouse productivity—and reduce labour costs by up to 30 percent. Simply put, product slotting is about putting the right product in the right place so you can pick it in the most efficient way. In...
Well, I asked Steven Thacker, one of our benchmarking management experts, exactly that question! I hope his answers help you. What is Benchmarking? Benchmarking is essentially comparing; comparing one against another. When we compare different levels of...
